Help Guide
Shipping Policy
We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below for online orders. business shipping hours:
Kuwait:
Standard Shipping: Same day delivery on orders placed before 8 PM
Express Shipping: Coming soon.
Worldwide Shipping:
Standard Shipping: 3-5 business days prior to shipping.
Return & Exchange Policy
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- We accept returns or exchanges only in cases of verified quality-related issues, provided we are contacted within 3 days of order delivery.
- All approved returns must be in pristine, unworn condition, with original packaging and tags intact.
- Items that show any signs of wear or use are not eligible for return or exchange.
- Earrings are considered final sale and cannot be returned or exchanged due to hygiene considerations.
- Sale items are final sale and are not eligible for return or exchange.
By placing an order, you acknowledge and agree to the terms outlined above.
